Shopping Terms & Conditions

Returns Policy

R U OK? does not provide refunds or exchanges on any of its products unless they are faulty or unsuitable for use as described.


R U OK? Ltd (hereafter ‘R U OK?’) attempts to be accurate in its product descriptions. However, R U OK? does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

R U OK? reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied.